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Returns & Refunds Policy

Sep 1
1 min read

Last updated: September 1, 2026

Rodeo Mechanical Bulls (RMB) merchandise is produced on demand. Please review this policy before placing your order.

Returns & Exchanges

We do not accept returns or exchanges for change of mind, buyer’s remorse, or because the wrong size or color was selected. Because each item is made to order, please review product details and size information carefully before checkout.

Damaged, Defective, Misprinted, or Incorrect Items

If your item arrives damaged, defective, misprinted, or you receive the wrong item, contact us within 30 days of delivery. Include your order number and clear photos showing the issue. Eligible claims will be reviewed and, when approved, we will arrange a replacement or refund at no additional cost. A physical return is generally not required for qualifying fulfillment errors.

Lost Packages

If your package has not arrived, contact us within 30 days of the estimated delivery date so we can investigate the shipment and determine the appropriate resolution.

Personalized & Custom Event Merchandise

Personalized and custom merchandise is final sale except when the item is damaged, defective, misprinted, incorrect, or lost in transit.

Incorrect or Undeliverable Address

Customers are responsible for providing a complete and accurate delivery address. If an order is returned because the address was incorrect or undeliverable, reshipping costs may apply.

How to Report an Issue

Email rodeomechanicalbulls@gmail.com with your order number, a description of the problem, and clear photos where applicable. We will review the claim and respond with the next steps.

This policy applies to merchandise sold by Rodeo Mechanical Bulls through this online store.

 
 
 

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Rodeo Mechanical Bulls Merchandise Store
Texas, United States · rodeomechanicalbulls@gmail.com · 737-376-8059

Terms of Service

By placing an order through the Rodeo Mechanical Bulls Merchandise Store, you agree to these terms. Merchandise is produced on demand and may be fulfilled by third-party production and shipping partners. Product images are representative; minor differences in print placement, garment shade, or screen color may occur. Orders are subject to acceptance, payment authorization, product availability, and fraud review. Prices are in U.S. dollars and applicable taxes are calculated at checkout. Personalized merchandise requires accurate names, dates, locations, logos, wording, and other customization details from the customer. Once a personalized item enters production, changes or cancellations may not be possible. Rodeo Mechanical Bulls names, logos, artwork, photographs, graphics, and original merchandise designs remain protected intellectual property. Shipping estimates are not guaranteed delivery dates. Questions: rodeomechanicalbulls@gmail.com or 737-376-8059.

Refund & Return Policy

Most merchandise is produced on demand. We do not accept returns or exchanges for buyer's remorse, change of mind, or an incorrect size or color selected by the customer. If an item arrives misprinted, damaged, defective, or materially different from what was ordered, contact rodeomechanicalbulls@gmail.com within 30 days of delivery with the order number and clear photos when relevant. Approved claims will receive an appropriate replacement or refund. Personalized or custom event merchandise is final sale once production begins except for manufacturing defects, damage, misprints, or an incorrect item caused by us or our fulfillment partner. Do not send merchandise to a fulfillment facility unless return instructions are provided first.

Privacy Policy

We collect information needed to operate the store and fulfill orders, including contact, billing, shipping, order, and customer-service information. Payment data is processed by Wix and/or the applicable payment provider. Information may be shared with Wix, payment processors, print-on-demand and fulfillment partners, carriers, analytics providers, and professional advisers only as reasonably necessary to operate the store, fulfill orders, prevent fraud, and meet legal obligations. We do not sell customer personal information to advertisers. Privacy requests may be sent to rodeomechanicalbulls@gmail.com.

Shipping Policy

We currently offer merchandise shipping within the United States. Products are made on demand, so delivery time includes production plus carrier transit. Estimated delivery dates are not guarantees. Tracking is provided when available. Customers are responsible for entering a complete and accurate delivery address. Additional costs caused by an incorrect address or unclaimed package may be the customer's responsibility. For damaged, defective, or incorrect merchandise, contact rodeomechanicalbulls@gmail.com within 30 days of delivery.