Returns & Refunds Policy
Last updated: September 1, 2026
Rodeo Mechanical Bulls (RMB) merchandise is produced on demand. Please review this policy before placing your order.
Returns & Exchanges
We do not accept returns or exchanges for change of mind, buyer’s remorse, or because the wrong size or color was selected. Because each item is made to order, please review product details and size information carefully before checkout.
Damaged, Defective, Misprinted, or Incorrect Items
If your item arrives damaged, defective, misprinted, or you receive the wrong item, contact us within 30 days of delivery. Include your order number and clear photos showing the issue. Eligible claims will be reviewed and, when approved, we will arrange a replacement or refund at no additional cost. A physical return is generally not required for qualifying fulfillment errors.
Lost Packages
If your package has not arrived, contact us within 30 days of the estimated delivery date so we can investigate the shipment and determine the appropriate resolution.
Personalized & Custom Event Merchandise
Personalized and custom merchandise is final sale except when the item is damaged, defective, misprinted, incorrect, or lost in transit.
Incorrect or Undeliverable Address
Customers are responsible for providing a complete and accurate delivery address. If an order is returned because the address was incorrect or undeliverable, reshipping costs may apply.
How to Report an Issue
Email rodeomechanicalbulls@gmail.com with your order number, a description of the problem, and clear photos where applicable. We will review the claim and respond with the next steps.
This policy applies to merchandise sold by Rodeo Mechanical Bulls through this online store.



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